Vehicle Return Standards.

Vehicle Return Standards
Welcome to our online guide to the Mercedes-Benz Vehicle Return Standards.

Mercedes-Benz Finance provides a range of finance products and some of these keep your monthly payments to a minimum by giving you the option to return your vehicle at the end of the agreement. When you return your vehicle it needs to be checked for damage and to ensure all the required maintenance and servicing has been carried out – this process is called De-Fleet.

This online guide will show you everything you need to know about the De-Fleet process. It will explain your options for returning your vehicle, what you need to do before returning it, as well as showing you examples of the kind of damage you will and won’t be charged for.

You may have the option to return your vehicle; providing you have an Agility, Contract Hire or Operating Lease Agreement. If you are unsure, please refer to your finance agreement or alternatively call 0370 847 0700 or

If you do choose to return your vehicle, please take the time to watch our helpful videos and download our Vehicle Return Standards brochure to ensure your vehicle is in line with our standards.

Contacting us.

If you have any questions about returning your vehicle or the De-Fleet process, please contact our Customer Service Team on 0370 847 0700 or email